TRANSPORTATION

1. The Role of Transportation

2. Air Transport

3. Travel by train

4. Water Transport

5. Road Transport

 

Questions and Topics for Discussion

  1. Identify the reasons for the changes in passenger use of the various transportation modes throughout the centuries.
  2. What motivates tourists’ choice of transportation mode?
  3. What has become the principal mode of transportation for long distance travel? When did this kind of travel begin to develop?
  4. Point out the differences between various categories of airline operation.
  5. How do railway companies try to make up for business lost to other forms of transport?
  6. What popular train services have become popular recently?
  7. What important part do ships still play in tourism? What is involved on this kind of tourist activity?
  8. Identify the categories of waterborne transport and the role they play in the tourism industry.
  9. Discuss the importance of the private car and the role of car hire in tourism.
  10. Why are coaches so popular for short distance travel and round trips?
  11. What are the differences between coach class and the no frills economy /tourist class on an aeroplane?

1.  The Role of Transportation

Transport is important to tourism in three different ways:

  • transport provides the means of travel to the destination (e.g. a flight from Budapest to London’s Heathrow)
  • transport provides the means of travelling around a destination (e.g. a trip on a London bus)
  • transport can be a main feature of a tourist trip when the form of transport itself is one of the main reasons for taking the trip (e.g. a cruise holiday)

2.  Air Transport

There are three main types of flight:

  • scheduled
  • budget / low-cost / no-frills
  • charter

Airlines such as British Airways or Virgin Atlantic (flag carriers) all operate to a timetable and must fly regardless of how many passengers are booked on a flight. Seats are sold to the public, usually via the airlines’ websites, or direct by telephone, or through a travel agent. The airlines offer classes for levels of service and include food and drink in the fare.

Most major established airlines face competition from budget airlines on short-haul flights, however, big airlines still insist that full-fare and business class passengers will subsidize the industry.

Budget airlines (Wizzair, Germanwings, EasyJet) also operate to a timetable. They are profitable because they only fly short-haul, point-to-point flights, rather than the so called hub-and-spoke model of traditional airlines. Many budget airlines only fly one type of plane, which simplifies training, inspections and maintenance operations. There are short turn-around times for their planes, the planes spend little more than 20 minutes at the gate. They generally only sell seats to the public via their websites and the elimination of travel agent fees and commissions have enabled them to offer rock-bottom fares. Some budget airlines fly to airports that are further from the city centre because here they do not pay so much for using the airport. The passengers have to pay extra for food and drinks on board.

Budget airlines do not allocate specific seats when passengers check-in for their flight, so they have to find a seat as if they were travelling by bus or train.

Charter airlines charter their aircraft to a person or organisation paying for the exclusive use of that aircraft. This might be a one-off arrangement (e.g. MKB Veszprém fans travelling to Montpellier for a handball match), a series charter (several journeys between the same points) or a time charter (an aircraft which is chartered for a given period of time).

Seats on such flights are not directly available for sale to the general public. Charter flights are normally for tour operators who sell the seats to the public as part of their package holiday programmes.

For an airline to break even and then make a profit, there are two golden rules: turn-around time on the ground must be as short as possible and at least 50-60 per cent of the seats must be occupied. There are several ways of maintaining maximum efficiency. Shuttle planes can be put into service on heavily-travelled routes, cheap fares can be offered at off-peak times, and planes can be overbooked as there is always a percentage of no-shows as well as cancellations.

Flights can be short-haul (1,500 miles), medium-haul (1,500-3,000 miles) or long-haul.

Types of air tickets:

  • point-to-point fare: from departure to destination
  • circle fare: Budapest – New York (air), New York – Boston (air), Boston – Budapest (air)
  • open jaw (part of the itinerary is not included in the air ticket): Budapest – New York (air), New York – Boston (train), Boston – Budapest (air)
  • through fare: Budapest – Frankfurt – Amsterdam – New York by the same airline
  • round trip fare: return fare
  • standby: it allows a traveller to wait at the gate for a seat to become available

3.  Travel by train

Railways played a major role in carrying passengers throughout the first half of the 20th century, but as ownership of private cars grew, tourist traffic on the railways fell. However, they have now been making a comeback and offering attractive and competitive services.

There are fast InterCity trains boasting excellent catering facilities and sleepers for longer distances. In Europe, there are a number of rail networks that are serious competitors to short-haul flights, e.g. the TGV in France, the Catalan Talgo between Geneva and Barcelona or the Eurostar between the UK and France completed in 1994 and operated by Eurotunnel plc. Eurostar is a train service that connects London with destinations such as Paris, Disneyland Paris, Lille and Brussels and the French Alps in winter. The Eurotunnel service has been a serious competitor to the car ferry operators.

4.  Water Transport

Cruising is enjoying a popularity boom: it offers the advantage of total relaxation and an all-inclusive price. Cruise ships have become all-round entertainment centres that are drawing a new generation of passengers. There are themed cruises, e.g. wine-tasting, culinary festivals, classical music cruise, etc. In Europe river-cruising on the Rhine or the Danube is especially popular with the elderly.

There are about 70 ferry services in operation in Europe and between Europe and North Africa. Consequently, the increasing number of tourists wishing to take their cars or caravans abroad have a wide choice.

Other forms of water-borne transport include yachts, canal barges, hydrofoils, hovercrafts, jetfoils, etc.

5.  Road Transport

Coach companies provide a cheap alternative to flying and an opportunity to see more of a country from ground level. The increase in private car ownership has done more to change travel habits than any other factor in tourism. The hotel and catering industry responded by creating motels, roadside cafés and restaurants. Car ferry services have flourished, and camping and caravanning holidays have boomed.

UNIT 4
Transportation
Transport is the key element in the tourism industry. The main transport modes are: travelling by car/coach, travelling by rail, travelling by air and travelling by water. Over time the development of technology, such as the invention of the steam engine which was used for the railway as well as boats in the 19th century, or jet planes in the 20th century, has produced the means of travel for mass tourism. 
In international tourism air transport is the main mode of transport. In recent years budget or low-cost airlines have reduced air fares substantially. Road travel is relevant for short-haul journeys. The railway has become a relatively expensive mode of transport, though high-speed trains offer both good quality and speed. The most popular waterborne transport is cruising. Cruise liners, like a floating resort have lots of entertainment facilities and a huge number of crew on board.   
Vocabulary Practice
1. The following tourism-related words in the box are connected to different means of transport. Put them under the correct headings. Some of them can fit in more than one category.
1. roundtrip fare, 2. cruise, 3. hydrofoil, 4. frequent flyer programme,
5. ferry, 6. stopover, 7. coach trip, 8. sleeper, 9. baggage allowance,
10. standby, 11. scheduled services,12. couchette, 13. high-speed trains, 14. charters,
15. flag-carriers,  16. return ticket,  17. jet lag
AIR RAIL ROAD WATER
2. Now find out which of the above expressions are defined below.
 
1. weight or pieces of luggage that a passenger is allowed to carry without paying an extra charge
2. a pleasure voyage by ship 
3. a state-run or state-owned transport company or organization whose vehicles carry the  state flag 
4. a bed/berth on a European train
5. a scheme used especially by airlines, to offer bonuses, e.g. free or upgraded travel  to regular customers
6. discomfort caused by long flights and changes in time-zones
7. the rate which is charged for a trip to a destination and back to the point of departure
8. a passenger kept on a waitlist for a seat on an airplane 
3. Match the words on the left with the words on the right to form word partnerships. 
    Some words can be used more than once. 
 
1. economy/business/tourist
2. charter
3. one-way/return
4. short-haul/long-haul
5. boarding
6. break-even
7. car
8. flight
9. on-board
10. low-cost/budget/no-frills
load factor 
airlines
services
manifest
class
ticket
flight
journey
rental 
pass
 
4. Complete each sentence with the correct form of the word in capitals.
1. CARRY
Transport companies deal with the .....................of tourists to and around travel destinations.
2. EFFICIENT
Airlines try to maintain maximum ....................by clever marketing.
3. REQUIRE
If you look for a discount, there are usually advance purchase .....................
4. ARRANGE
The passengers have to make seating ........................directly with the airline.
5. MAINTAIN
Flying only one type of airplane simplifies .....................operations for the airline.
6. OWN
As a result of growing private car ....................., railway transport has declined.
7. POPULAR
Cruising is enjoying ...........................among elderly people.
8. PACK
Special fly-cruise .......................can help tourists avoid long voyages to the final destination.
 
5. What do the following abbreviations stand for?
APEX
BA
IC
OAP 
   
Warm up 
In small groups decide on an order of importance of the following aspects for the operator /owner of a small airline /carrier company if they want to survive in a highly competitive business environment:
A. high quality on-board facilities (reclining seats, seat-to-seat chatting, video flight map etc.)
B. a touch of glamour 
C. state-of the-art entertainment
D. highly reliable up-to-date fleet
E. well-trained, courteous crew with good language and communication skills
F. inventive, gourmet menus
G. convenient departure and arrival times
1.
2.
3.
4.
5.
6.
7.
Justify your decisions.
     
 
Reading Comprehension
Fresh flowers, more legroom – why Dorset airline is world's third best
By Jerome Taylor, Saturday, 21 June 2008 
 
From gastronomic in-flight menus to luxury seats that turn into sumptuous beds, the world's great airlines spend millions of pounds each year trying to lure passengers to fly with them.
British Airways espouses the virtues of Club World. Emirates offers the latest in digital entertainment. On Palmair, they pop flowers in the lavatories.
The tiny airline, which runs a single, economy-only service out of Bournemouth, was voted, along with Air New Zealand, the joint third best carrier on earth by the consumers' association Which?. Holiday Which? magazine said only Singapore Airlines and India's Jet Airways bettered Palmair when it came to looking after travellers.
The industry is now being forced to sit up and take notice of an outfit that sends package holidaymakers to destinations such as Lanzarote and Fuerteventura.
Just 55,000 passengers a year travel on the airlines 30-year-old Boeing 737 but that did not stop it landing well ahead of Virgin Atlantic, which finished ninth in the annual survey of the world's best airlines. British Airways and British Midland were 26th and 28th respectively. 
Palmair's secret is that it strives to keep a touch of glamour in the skies. Founded in 1957 by Peter Bath, who, until his death in 2006, personally waved off every flight that left Bournemouth (more than 16,000), Palmair is a nostalgic throwback to an era of package tours where the onus was on quality of service and personal interaction with the clients rather than the number of punters you can squeeze on to a plane. 
In one anecdote concerning a rare late departure, Mr Bath was heard informing passengers: "It'll be at least another two hours, so any of you who want to can go home and mow the lawn."
The company, which is still in the Bath family's hands, concentrates on getting the basics right for all passengers. Fresh flowers are placed in the lavatories, and a number of seats have been removed from Palmair's jet to allow everyone a little extra legroom.
The seating plan allows people to specify where they would like to be placed and even who they would rather not sit next to. Large families can make sure they all sit together, while couples hoping for a romantic getaway can request not to be placed near any screaming children.
Every evening, one of its employees, Teresia Rossello, draws up the seating plan. She has now taken over from Mr. Bath as the daily greeter for passengers arriving at the airport. 
David Skillicorn, 41, Palmair's managing director, said: "We've never pretended to be a first-class service, we don't have state-of-the-art aeroplanes and we don't travel to fantastically sexy destinations. But what we do is treat people like real human beings. It should be easy and it should be fun."
The clientele is predominantly made up of older generation holidaymakers who live close to Bournemouth airport and, for that reason, Palmair and its parent company, Bath Travel, have largely avoided moving into online promotions and booking. The only way to get a seat on a flight is to telephone one of its operators or visit a travel agent.
"I'm sure one day we'll have to bow to the inevitable and start offering internet holidays," said Mr Skillicorn. "But I'm happy to admit that I'll be dragged kicking and screaming. We've never wanted to be at the cutting edge."
William Baker, aged 79, has been flying with Palmair for more than 30 years. "Travelling with Palmair is a bit like popping down to the local shop, everyone knows everyone else," he said.
 
I. Fill in the missing information.
 
Place Airline
1st-2nd (1) ……….../(2) ……………
(3)…….. Palmair / (4)………..
9th (5)………………………
(6)………….. British Airways
(7)…………… (8)…………………..
II. Complete the table on Palmair.
PALMAIR
Founded in: (9)
Founder: (10)
Owned by: (11)
Emphasis on: (12 -13)
Extras: (14-15)
Seats: (16)
Airline’s philosophy: (17)
Clientele: (18)
Booking: (19-20)
  
Listening
 
Baggage belt glitch
Fill in the table with MAXIMUM FOUR WORDS for each point.
1 Usual problems at airport
(mention one)
2 Simon was travelling to:
3 Passengers had to wait in:
4 Only these passengers were allowed to the check-in area
those on ______________
5 Reason of problem
6 Purpose of first security check
7 Purpose of second check
                                               100 ml
8 Who gave information to passengers about lost luggage?
9 Who did the speaker feel sorry for?
10 The lost bags will first go to Milan by these two modes of transport:
Monologue Questions 
1. How do airlines cater for the business traveller at the airport, during the flight, after landing?
2. How do low-cost airlines operate? Think of the following: buying the ticket, ticket prices, baggage allowance, onboard services, airport location.
3. What are the advantages and disadvantages of the growth of air travel?
4. How has the role of the rail changed since the 19th century? What is the role of rail travel at present?
5. What forms of sea transport are offered these days?
Role Play
Role A: MD of Hungarian transportation company
You are Antal/Anita Bakos, the managing director of Hunfleet, a Hungarian transportation company. Your main scope of activity is chartering various types of vessels to tour operators. Tom/Tina Sherwood, a British tour operator has come to meet you to discuss potential cooperation between your companies. The tour operator would like to package sailing boat (yacht) holidays on Lake Balaton.
During the discussion:
discuss the type of yachts you have on offer
provide information about the rental periods and prices
give details of pick-up points close to places of interest
ask him/her about his/her preferences
discuss possibilities of future cooperation
 
YOU START 
 

model

year of construction

berth size (pax)

June/July

DAY

June/July

WEEK

August

DAY

August

WEEK

May/Sept

DAY

May/Sept

WEEK

deposit

Sellő

2004

8/10

375

2300

450

2850

300

2000

1500

Viola

2000

8/10

330

2000

395

2600

265

1700

1500

Hullám

2002

6/8

300

1900

380

2400

255

1600

1500

Szellő

2003

6/8

275

1500

330

2000

225

1400

1500

Amélia

2000

6/8

275

1500

330

2000

225

1400

1500

Villabella

1998

6/8

225

1300

275

1700

190

1200

1500

Diabolo

1999

4/6

200

1100

240

1300

175

1000

1200

Discounts
5% early booking until 31/01/14
5% two-week period
10% three-week period
Charter conditions
Prices include standard equipment of the yacht, dinghy, battery charger, safety equipment up to 10 persons and all cover insurance.
Prices do not include fuel, moorings in port different than base, and final cleaning.
Boarding / drop-off
Boarding: Saturday from 12:00 to 17:00.
Drop-off: Friday before 19:00h. Possible overnight on board until 08:00 of Saturday.
Payment
50% on booking
50% three weeks prior the boarding date
Deposit: 1500 Euros in cash, credit card or bank check
Role B: British tour operator
You are Tom/Tina Sherwood, a British tour operator specializing in sailing holidays. You are meeting Antal/Anita Bakos, the managing director of Hunfleet, a Hungarian transportation company in his/her Budapest office. You would like to package sailing boat (yacht) holidays on Lake Balaton.
During the discussion:
ask your partner about the age and capacity of the sailing boats
make enquiries about prices and conditions of payment
ask about pick-up points and their accessibility
suggest periods when you would like to arrange the holidays
define the number of vessels you might need
offer to draft a contract
 YOUR PARTNER STARTS
Writing Task
Task 1
N.B. Do you know the meaning of “loch” in Loch Ness?
Another Scottish word in the text below is “glen” for valley.
MV is short for motor vessel or motor boat.
 
Task 1 
Fill the English words for the Hungarian equivalents in the text to complete the brochure. You can pick from the words in the box below if you need.
 
Experience the best of the Scottish Highlands and see the Caledonian Canal on this 1_________________(kivételes) five-day river cruise. 
Imagine a 2____________(izgalmas, drámai) setting of 3_____________ (hóval fedett) mountains, glens shrouded in mist, deep 4________________(nyugodt) lochs and 5____________(ősi) castle ruins. 
Enjoy the majesty of the Scottish Highlands on a 6_____________ (csodálatos) cruise, taking you into the heart of the region. Step aboard the MV Lord of the Glens for a 7____________ (kényelmes, komótos) journey along the clear highland waters of the Caledonian, through the 8_______________ (látványos) surroundings of the Great Glen to Banavie near Fort William. Take in the 9_____________ (markáns, egyenetlen, hegy-völgyes) splendour of the Highland scenery as you pass 10________________(friss, buja zöld) glens, historic castles and traditional villages. 
Discover an abundance of wildlife and nature at its most spectacular, and marvel as you descend 'Neptune's Staircase'; a 11____________ (rendkívüli, figyelemreméltó) series of eight locks in the Caledonian Canal. 
lush/fresh green remarkable ancient/old leisurely/comfortable
spectacular/picturesque exceptional tranquil/quiet rugged
magnificent/wonderful dramatic/exciting snow-capped
 
Task 2 
Now fit in the verbs. You have them for help in the box below.
1________________(Tapasztalja meg/Próbálja ki) the best of the Scottish Highlands and see the Caledonian Canal on this exceptional five-day river cruise.
2_____________ (Képzeljen el) a dramatic setting of snow-capped mountains, glens shrouded in mist, deep tranquil lochs and ancient castle ruins.
3________________(Élvezze) the majesty of the Scottish Highlands on a magnificent cruise, taking you into the heart of the region. 4____________ (Szálljon fel) the MV Lord of the Glens for a leisurely journey along the clear Highland waters of the Caledonian, through the spectacular surroundings of the Great Glen to Banavie near Fort William. 5______________(Nézegesse) the rugged splendour of the Highland scenery as you pass lush green glens, historic castles and traditional villages.
6__________________(Fedezze fel) an abundance of wildlife and nature at its most spectacular, and 7_________________(bámulja/csodálja a látványt) as you descend 'Neptune's Staircase'; a remarkable series of eight locks in the Caledonian Canal.
step/get aboard marvel experience/try take in/look at imagine discover enjoy
Task 3 
Design a leaflet for Yacht Hire on Lake Balaton. Try and use some of the ideas and vocabulary from the sample above.
Grammar Test 4 
I Finish each of the following sentences in such a way that it means exactly the same as 
  the sentence printed before it.
1 ‘Is there a fitness centre in the hotel?’
Do you happen to know ...................................................................?
2 Our guide in Paris sent this report.
This report ……………………………………………………….. .
3 ‘How long have you been waiting here?’ the interviewer asked the job applicant.
The interviewer asked the job applicant …………………………. .
4 It rained so hard that the open-air concert was cancelled.
If it ………………………………………………………………... .
5 Can I offer you a cup of tea?
Would ……………………………………………………………. .
6 I am terrified when I travel by plane.
Travelling …………………………………………………………. .
7 This is my first visit to England.
I have ……………………………………………………………… .
II Choose A, B, C or D to complete the sentences.
8 This canteen is ……………. only by employees of the company.
A) to use B) to have used C) to be used D) for the use of
9 ………. the problems are numerous, we must still try to solve them.
A) In spite of B) Although C) In order that D) Since
10 This time tomorrow I’ll be ………… to Australia.
A) flown B) flight C) flew D) flying
11 You ………… park here. It’s an emergency exit for the fire brigade.
A) mustn’t B) needn’t C) wouldn’t D) oughtn’t
12 The government introduced a wage freeze …………. inflation might be brought under control.
A) so that B) although C) while D) because
13 Tents and sleeping bags were provided so we …………… bring our own.
A) didn’t need to B) needn’t have C) not needed D) need not
14 We’d …………. hurry up or else we’ll miss the plane.
A) have to B) better C) rather D) prefer
III Supply the missing preposition.
15-16 There is no point …….. applying ……… that job as you are not properly qualified.
17 I am very much looking forward …….. visiting your hotel.
18 Could I introduce you ….. Mr Walters, our new Managing Director?
19 A lot of people go on holiday …….. Easter.
20 Further ….. our telephone conversation today I am writing to confirm your booking.